News - Office of rail and road
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The future of the Flying Scotsman [carriages] is in doubt over the rail watchdogs demands that modern door locks are fitted, The Telegraph can reveal.
Carriages hauled by the 100-year-old steam locomotive, run by West Coast Railways, are currently locked and unlocked using an old-fashioned bolt above each door. (Permalink) Office of Rail and Road Slam door West Coast Railways |
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The Office of Rail and Road (ORR) has today called on train ticket retailers to reflect the actual costs incurred when charging administration fees on train ticket refunds. Although the current cap on admin fees is set at £10, ORR has found that on average the actual costs of processing refunds amount to less than £5.
(Permalink) Administrative fees ORR Office of Rail and Road Refunds Ticketing |
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The Office of Rail and Road's (ORR) annual rail consumer report shows that it has worked constructively across industry to deliver improvements for passengers, particularly on refund rights and accessibility, despite the challenges of the past year. The regulator also sets out its focus for the coming year on locking in these improvements through monitoring and enforcing adherence to its accessibility requirements.
(Permalink) Accessibility Office of Rail and Road Refunds |
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GB Railfreight and the Office of Rail and Road has honoured the last Royal Engineer officer to be appointed a HM Railway Inspector, Major John Poyntz, by naming a freight train after him. GB Railfreight's Class 66 train - 66764 ...
(Permalink) GB Railfreight HM Railway Inspector John Poyntz Office of Rail and Road |
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A total of 140 million rail journeys were made in Great Britain in October, November and December 2020 and season ticket usage by passengers increased to 23% of pre-Covid levels, according to official statistics by the Office of Rail and Road (ORR).
(Permalink) ORR Office of Rail and Road |
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The Office of Rail and Road (ORR) has praised Network Rails response to Covid-19 but raised concerns over how Network Rail plans rail timetables for next year and in the longer term, and is requiring improvement by Network Rail on how rail capacity is allocated and access to the network is granted.
(Permalink) COVID-19 Network Rail Office of Rail and Road |
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Glasgow Central remains the busiest station in Scotland with almost 33 million passenger entries and exits in the last year, figures published today by the Office of Rail and Road reveal.
Edinburgh (23,087,646), Glasgow Queen Street (16,685,760), Paisley Gilmour Street (3,903,776) and Haymarket (2,980,386) stations made up the remainder of the top five most used stations in Scotland. [Railscot note: ORR comments that the reference period for the estimates runs from 1 April 2019 to 31 March 2020. The ORR has also provided data for 1 April 2019 to February 2020.] (Permalink) Glasgow CentralEdinburgh Waverley Glasgow Queen Street Haymarket ORR Office of Rail and Road Paisley Gilmour Street Station statistics  Edinburgh Waverley: Plenty of takers for the 0752 LNER Aberdeen - Kings Cross HST, seen here arriving at Waverley platform 19 on 21 November 2019.  Glasgow Central: The large, open, bright and airy space of the Glasgow Central concourse.  Glasgow Queen Street High Level: Passengers arriving at Queen Street Station on 24th September 2019, presented with a view of Glasgow's fine architecture through the new facade.
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Britain's least used railway station has been revealed as Berney Arms in Norfolk, which served just 42 passengers last year.The station, a request stop consisting of one short platform, a name plate and a tiny wooden shelter, is 30 minutes along a single-track line from Norwich to Great Yarmouth, and named after a local pub that closed several years ago. Situated in protected marshland near the River Yare and some way from the nearest main road, it is normally only accessible on foot.
(Permalink) Berney Arms ORR Office of Rail and Road Station statistics  Berney Arms: One of the most remote stations in England has to be Berney Arms on the former Yarmouth & Norwich line in the midst of the Norfolk Broads. The short-platform request stop has no road access and is oth ... |
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Glasgow Central remains Scotland's busiest railway station with almost 33 million passenger entries and exits in the last year, according to figures from the Office of Rail and Road (ORR).
(Permalink) ORR Office of Rail and Road Station statistics |
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