Rail passengers baffled by train tickets [Telegraph]
Date: 21/09/2011
Rail passengers have been left baffled by complex travel restrictions imposed by train operators, a study has found. Their plight has been worsened by the lack of clear information on ticket selling websites, according to Which?
External links
Rail passengers baffled by train tickets
Telegraph
Rail passengers have been left baffled by complex travel restrictions imposed by train operators, a study has found.
Confused train passengers waste money buying too expensive tickets, watchdog warns
A new investigation by Which? into train tickets has found the conditions and restrictions attached to them are so unclear and difficult to find that few people know what they are buying and what deals are on offer.
Complex train tickets confuse passengers
Guardian
Which? report finds that consumers don't know what each type of ticket does and can waste money buying the wrong one
