Date: 19/07/2015

Rail passengers who suffer travel delays can now claim refunds in cash instead of vouchers as new compensation arrangements come into effect. The changes have been made after consumer groups criticised the vouchers, saying they could not be used online or to access cheap fares. Passengers will be entitled to refunds if their train is delayed by at least 30 minutes. Train operators said they wanted to give passengers 'an even better deal'.

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Delayed rail passengers to get cash

BBC News

Rail passengers who suffer travel delays can now claim refunds in cash instead of vouchers as new compensation arrangements come into effect.