Date: 18/07/2017

Rail companies are to start accounting for the punctuality of trains to the exact minute, as the industry commits to becoming more transparent about delays. Train operators have been criticised by passenger and consumer groups for not always counting the true level of delays, with official measures allowing a five- to 10-minute cushion for lateness. The new benchmark will also report how many trains arrive to the exact minute on every stop along their route, rather than just the final destination.

External links

Rail firms to be judged by 'to the minute' train punctuality

Guardian

Performance measure allowing on time services to be 10 minutes late will be replaced by exact timings at each station