Date: 19/06/2018
Satisfaction with rail operators ranged from 69% to 95%.
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Here are the overall satisfaction figures for each train company, according to the National Rail Passenger Survey by Transport Focus:Arriva Trains Wales 82%c2c 86%Chiltern Railways 90%CrossCountry 86%East Midlands Trains 87%Gatwick Express 87%Grand Central 95%Great Northern 78%Great Western Railway 81%Greater Anglia 76%Heathrow Connect 82%Heathrow Express 95%Hull Trains 87%London Overground 88%Merseyrail 92%Northern 80%ScotRail 84%South Western Railway 80%Southeastern 75%Southern 69%TfL Rail 69%Thameslink 86%TransPennine Express 86%Virgin Trains 89%Virgin Trains East Coast 87%West Midlands Trains 81%