Date: 11/12/2018

SCOTRAIL have apologised after thousands of passengers were hit by cancelled trains, overcrowded carriages and service delays as the first working day of its new timetable turned into what some described as a 'shambles'. Many of the scrapped journeys were caused by ScotRail staff not being ready for the implementation of the new winter timetable which was to usher in faster trips to build what the operator said was the 'best railway Scotland has ever had'.

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ScotRail apologise over 'shambles' introduction of new winter timetable

Herald

SCOTRAIL have apologised after thousands of passengers were hit by cancelled trains, overcrowded carriages and service delays as the first working