Date: 25/01/2019

Commuter satisfaction with ScotRail has slumped to its lowest for six years in a poll by consumer group Which?, with one in four complaining trips are regularly stressful.

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ScotRail passenger satisfaction slumps to 45%

Scotsman

Commuter satisfaction with ScotRail has slumped to its lowest for six years in a poll by consumer group Which?, with one in four complaining trips are regularly stressful.