Date: 18/04/2019

ScotRail has reduced the time needed to arrange assisted travel, meaning customers can now book as little as two hours before their journey. Customers who need extra help when travelling on the ScotRail network now have more flexibility in arranging short notice trips, as they used to need to book at least three hours in advance. The reduction in booking time makes ScotRail the fastest at delivering assisted travel journeys in the UK.

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ScotRail