ScotRails e-ticket failure is a farce that sees hundreds travel for free but could it be just the gift Scottish commuters deserve? [Sun]





Date: 28/05/2019

THE gods of technology are smiling on Scotlands commuters at last. Expanding the e-ticket network was a key part of the ScotRail franchise deal agreed with Abellio, but like so much else on our railways, it hasnt happened. One of the main reasons is the long queues at barriers in every station because the plastic tickets dont work. Travellers have to stand aimlessly waiting until a member of staff flicks the switch to let them through. Now it turns out there is no way to tell if the tickets fail to work properly or if their credit has run out.


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Is ScotRail's e-ticket bundle just the reward commuters actually deserve?

Sun

THE gods of technology are smiling on Scotlands commuters at last. Expanding the e-ticket network was a key part of the ScotRail franchise deal agreed with Abellio, but like so much else on our ra