New app to help rail passengers when services are cancelled [ITV News]
Date: 24/06/2019
Virgin Trains staff can now give passengers up-to-the-minute details such as the best alternative routes and ticket acceptance by other comp
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New app to help rail passengers when services are cancelled
ITV News
A train company has developed a new app to help passengers during disruption.Virgin Trains claims the innovation will give customers and staff more accurate information when services are delayed and cancelled.The Back on Track app connects its teams on the front line with its control centre, which is a global first for a transport company, according to the rail firm.
