Date: 24/02/2011

Passengers looking to find the cheapest ticket, either from a clerk at a station or from National Rail Enquiries, the telephone helpline, were frequently given incorrect information about how to save money. In some cases passengers could have ended up spending more than £100 more than they needed to.

External links

Half of all rail ticket advice is wrong

Telegraph

Over half of all official advice given to passengers about rail tickets is wrong, according to an investigation by a watchdog.

Related images

Echoes of a bygone age. The attractive refurbished booking office on the east side of the concourse at Bridlington, photographed in October 2008.
Location: Bridlington
Company: Bridlington Branch (Hull and Selby Railway)
01/10/2008 John Furnevel

Booking office at Cowdenbeath 1962 vintage... July 1994.
Location: Cowdenbeath
Company: Dunfermline Branch (Edinburgh and Northern Railway)
/07/1994 David Panton

Editors note: There's a story here..... a kind of Railscot 'Christmas Carol' in fact... For the full article (by Eberneezer McCartney) see 'Single to Stobs please...' under the Articles section (click here).
Location: Tickets and labels
Company: British Rail
04/01/1969 Bruce McCartney