Date: 02/07/2020

Nine out of ten customers are satisfied with ScotRail, equalling the operator's highest ever score in the National Rail Passenger Survey, carried out by the independent watchdog Transport Focus.

With an increase of five points on the same time last year, the leading independent survey found that 90 per cent of the 920 customers surveyed are satisfied with ScotRail.

Customers travelling on Scotland's Railway are among the most satisfied of any across Britain, with the national average for customer satisfaction at 82 per cent.

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