News - Ticketing
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Themes ScotRail Aberdeen Far North Line Strathspey Railway Kyle Line Storm Babet Dundee Helmsdale Elgin Network Rail Ticket offices Railfreight Glasgow Central GB Railfreight Accessibility Inverness Caledonian Sleeper Barrhead Electrification
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Campaign for Better Transport has called for a Best Price Guarantee, a low-cost monthly public transport ticket, and rewards for frequent travellers in the form of Rail Miles in a new report on fares reform. The report, A fare future for rail: A blueprint for fares and ticketing reform, was launched at Kings Cross []
(Permalink) Best Price Guarantee Campaign for Better Transport Rail Miles Ticketing |
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Passengers have had their ticket prices slashed this week as ScotRail launches its off-peak all day trial, scrapping peak time prices.
(Permalink) Peak fares ScotRail Ticketing |
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More destinations added as part of Avanti West Coast's trial of low cost Superfare tickets.
(Permalink) Avanti West Coast Ticketing |
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The Department for Transport is keen to introduce demand-led pricing to improve passenger numbers and revenues.
(Permalink) Department for Transport Discounts Ticketing |
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Travellers trying to access ferry operator's website were greeted with an error message.
(Permalink) Booking system Caledonian MacBrayne Ticketing |
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I started my little rail adventure on a sunny Friday at 7:30am. I sipped a coffee, as I waited for the first of five trains taking me on an eight hour and 500km trip across Germany from near Frankfurt am Main to Berlin. The platform across from me was full of people waiting.
(Permalink) Deutsche Bahn Pricing ScotRail Ticketing |
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CalMac's new booking and ticketing platform due to launch across the ferry operator's network on April 25 is to be delayed by three weeks.
(Permalink) Caledonian MacBrayne Ticketing |
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Northern has warned so-called modern-day fare dodgers on its network they are leaving a trail of digital breadcrumbs for their investigators to follow.
(Permalink) Delay repay Digital Fraud Investigations Team Fares Northern Short faring Ticketing |
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Northern is urging customers using digital tickets on their services to ensure they always have sufficient battery power to present their ticket for inspection or face a £100 penalty fare.
(Permalink) Flat battery Northern Ticketing |
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Passengers in some parts of the network face far higher mark-ups to travel at busy times. Train fares in England and Wales to rise by 5.9% despite poor service Campaigners are calling for an end to the peak fare rip off, where commuters in some parts of the country face far higher mark-ups to travel at busy times. The call came after regulated rail fares in England and Wales jumped by 5.9% on Sunday the biggest hike in a decade adding hundreds of pounds to the cost of many annual season tickets despite record levels of poor service.
(Permalink) England Peak fare Ticketing Wales |
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The transport secretary will explain how tickets can be simpler for passengers in a speech on Tuesday.
(Permalink) Fares GB Railways Price adjustment Return tickets Ticketing  Aberdeen: Return to Kintore. A return ticket on the day of opening seen at Aberdeen. The 1342 is an HST. |
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Transport secretary Mark Harper will announce the changes this week after Rishi Sunak gave a green light to the proposed changes.
(Permalink) Great British Railways Return tickets Ticketing |
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ScotRail is reviewing its ticket retailing strategy after witnessing a surge in revenue from online sales, but with most digital purchases being made through other retailers.
Use of digital channels for ScotRail tickets had almost doubled in two years by last summer, from 20% in 2019/20 to 38% in periods three to six of 2022. [Full article requires subscription to TransportXtra. -RS] (Permalink) FoI Online ScotRail Ticketing |
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Tourism chiefs have told MPs Scotland needs to emulate Switzerland and invest in improved and more affordable transport for international visitors.
(Permalink) Fares Scottish Affairs Committee Ticketing Tourism |
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The closure of the Glasgow Subway due to a fault effectively integrated public transport in Glasgow on Monday.
(Permalink) Glasgow District Subway Integrated public transport Ticketing |
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Members of Dunbar Community Council have expressed their confusion that ScotRail's Kids for a Quid scheme does not cover journeys between Edinburgh Waverley and Dunbar - and have called on the train operator to be clearer as to why.
(Permalink) Dunbar Dunbar Community Council Edinburgh Fares Kids for a Quid LNER ScotRail Ticketing |
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Free tram travel for under-22s could be scrapped as part of the council's plans to cut back on expenditure. The local authority says they have to make £63 million in cuts next year.
(Permalink) Edinburgh Trams Ticketing  Balgreen [Tram]: Edinburgh Tram 276 heads towards Balgreen and the city centre on 4 March, passing between Carrickknowe Golf Course and the E & G/Fife main lines. |
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Young people who have recently left local authority care in Newcastle and Gateshead are to be offered free travel on the local bus and Metro network to help give them the best start to adult life. The pilot scheme, the first of its kind in the country, is a partnership between Newcastle City Council, Gateshead Council, Nexus and bus operators, with funding from the NHS's North East and North Cumbria Integrated Care Board.
(Permalink) Ticketing Tyne and Wear Metro |
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ScotRail is giving Scotland's students a return to term-time ticket boost by providing massive 50 per cent discount on rail fares. From Monday, 5 September, College and University students can take advantage of half-price Off-Peak tickets on ScotRail services across Scotland. The offer runs until 25 September meaning students can get out for less, take a trip to a different city, or catch up with friends before term starts.
(Permalink) ScotRail Students Ticketing |
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Whether a child is travelling with an adult or travelling on their own, there are always ways to save on their ticket price.
(Permalink) Child tickets ScotRail Ticketing |
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Some islanders want a Danish system to be adopted which would see space on boats reserved for residents.
(Permalink) Caledonian MacBrayne Ticketing |
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Passengers would have to book online under proposals by the industry to 'repurpose' the country's 980 remaining offices. This would badly affect millions of elderly, disabled and disadvantaged passengers
(Permalink) Electronic tickets Ticket offices Ticketing |
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ScotRail managers have finally tackled a ticketing quirk preventing passengers traveling from Leuchars to Glasgow on one ticket.
(Permalink) Fares Leuchars Ticketing  Leuchars: A Dundee to Edinburgh service calls at Leuchars on 10 October 2018. Occupying the site of the south bay buffers is a new lounge for Caledonian Sleeper customers. It looks comfy and inviting but is onl ... |
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A new campaign is encouraging Metro customers to switch from paper tickets to Pop Pay As You Go in order to save money on the cost of travel.Customers who make the switch to Pop will not see an increase this year - a saving of 85p per journey by going smart. Nexus, the public body which owns and manages Metro, has frozen the price of adult journeys which are made by Pop Pay As You Go. Metro customers need not pay more for the cost of their travel until at least April 2023 by switching to a Pop Pay As You Go product.
(Permalink) Pop Pay As You Go Ticketing Tyne and Wear Metro |
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The trains need to go where people want, when people want and at a reasonable price. This in essence is our approach to rail travel and should surely be the mission statement of those in charge.
(Permalink) Fares Nationalisation Politics ScotRail Trains Scottish Rail Holdings Ticketing |
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The Office of Rail and Road (ORR) has today called on train ticket retailers to reflect the actual costs incurred when charging administration fees on train ticket refunds. Although the current cap on admin fees is set at £10, ORR has found that on average the actual costs of processing refunds amount to less than £5.
(Permalink) Administrative fees ORR Office of Rail and Road Refunds Ticketing |
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The introduction of a new ticketing system on the Largs to Cumbrae ferry route has been delayed until the spring - at the earliest.
The online system was set to go live last autumn before being pushed back to December - but will now not go live until at least April. It is being developed by Italian company E-Dea, who currently run ticketing services for Grimaldi Lines and Scandlines, on behalf of CalMac. (Permalink) Caledonian MacBrayne E-Dea Grimaldi Lines Scandlines Ticketing |
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Gillian Mackay wants to see it rolled out across the country.
(Permalink) Concessionary rail travel Ticketing |
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Contactless ticketing will be introduced at more than 700 stations in what the Government claims is an effort to 'level up' the North and Midlands.
(Permalink) Contactless ticketing Ticketing |
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ScotRail is giving customers the chance to continue cutting their carbon footprint through a Buy One Get One Free offer.
(Permalink) Buy One Get One Free ScotRail Ticketing |
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A temporary outage is currently affecting ScotRail ticket vending machines.
(Permalink) ScotRail Ticket vending machines Ticketing |
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FirstGroup is to launch a budget direct London-Edinburgh rail service next month, which it hopes will lure air passengers to the train as a cheaper and greener alternative. The new service, branded Lumo, will have just one single class of travel and the company hopes it will carry more than 1 million passengers a year on the East Coast line - slightly more than currently fly between the English and Scottish capitals.
(Permalink) Edinburgh FirstGroup London Lumo Pricing Ticketing |
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Scotland's students are being given a welcome end of summer fares boost, thanks to a massive 50 per cent discount on tickets from ScotRail.
This means half price travel on any off-peak ScotRail services on all routes between 6 and 26 September so students can get out and about for less and maybe take a trip to a different city or catch up with friends before term starts. With a bit more money in their pockets they can also look forward to Freshers Week whether they are new students or ones whove been around a while. (Permalink) ScotRail Students Ticketing |
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Alastair Dalton - I find cycling one of the most enjoyable ways to travel because of the freedom it gives me.
(Permalink) Bicycles Fort William Highland Explorer Kyle of Lochalsh Mallaig Oban Peter McDermott ScotRail Suppliment Thurso Ticketing Wick  Inveruglas: A northbound 'Highland Explorer' Sprinter (bottom right) passes the site of the former halt at Inveruglas (opened for the Loch Sloy Hydroscheme) alongside Loch Lomond with Ben Lomond off to the left. ...  Glen Douglas Halt: 153377 brings up the rear of a Highland Explorer service on the West Highland Line as it approaches Glen Douglas on 26th July 2021.  High Morlaggan Railway Cottage: A Highland Explorer heads south above Loch Long, before the turn into Glen Douglas. Appropriately the dirt track to the right of the train is the route of the Three Lochs Way, popular with walkers and ... |
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ScotRail has launched two new Open Return fares between Scotlands two biggest cities, Glasgow and Edinburgh.
From today, Monday 30 August, customers can now book return journeys between Glasgow and Edinburgh with the return ticket valid for up to one month. The new fare has the option to travel any time of day for £30, or with off-peak travel only for £18.40. Ticket can be bought and stored on the ScotRail app using the mTicket system, online at scotrail.co.uk, in stations at a self-service ticket machine or ticket office and by phone. (Permalink) Edinburgh Glasgow ScotRail Ticketing mTicket app |
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The number of journeys being made by train is 57 per cent of what it was before Covid, while car use has fully recovered, Department for Transport figures show.
(Permalink) COVID-19 Ticketing Timetabling |
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'Time to oppose these potential cuts is now not when they become official Scottish Government policy'.
(Permalink) Aviemore Kingussie ScotRail Security Staff Station buildings Ticket office Ticketing  Kingussie: Kingussie station seems little changed over the years. The portable steps are still on Platform 2 and the station buildings well kept. Perhaps the biggest visible difference is the number of trees aro ... |
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Free train tickets for a year. Yes, you read that right. Train operators are giving away 12 'golden tickets' to inspire workers to take a day off to visit people and places they have missed during the Covid pandemic.
(Permalink) Golden tickets Ticketing |
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Train fares on popular UK routes are 50% more expensive than plane fares despite rail journeys causing 80% lower carbon dioxide emissions, according to analysis by the consumer group Which?. It said passengers face a 'near impossible' choice between low ticket prices and climate-friendly travel.
(Permalink) Green Ticketing |
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Scotland's Gaelic quango has called for free ferry and bus travel for island residents under the age of 22 in order to prevent an exodus of young residents to the mainland.
(Permalink) Bòrd na Gà idhlig Caledonian MacBrayne Gaelic Ticketing |
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New flexible rail season tickets will disappoint passengers and fail to bring them back to the railway, passenger groups and campaigners have said as the tickets went on sale in England on Monday. The government scheme is designed to make rail travel cheaper for part-time workers, with more splitting their time between the home and office since the coronavirus pandemic.
(Permalink) Season tickets Ticketing |
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As part of Scotland's coronavirus measures, ScotRail is undertaking an eight-week trial of the NHS Test & Protect Check In Scotland QR code system on one of its Inter7City trainsets, at the request of the Scottish government and Transport Scotland. From May 24, passengers with ...
(Permalink) COVID-19 ScotRail Ticketing |
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The changes are set to better reflect people's work patterns after the pandemic.
(Permalink) Great British Railways Ticketing |
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Avanti West Coast set to transform UK rail travel with launch of new Standard Premium class.
(Permalink) Avanti West Coast Ticketing |
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Fife's historic concessionary rail travel scheme, which entitles eligible users to discounted journeys, could soon be coming to an end, it has emerged.
(Permalink) Concessionary rail travel Fife Ticketing |
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The reinstatement of concessionary fares on the Sound of Harris and Sound of Barra ferry routes, is set to be considered by councillors in the Western Isles when Comhairle nan Eilean Siars Transport and Infrastructure Committee meets next.
(Permalink) Caledonian MacBrayne Ticketing |
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Comhairle nan Eilean Siar are seeking an intervention from the Minister for Energy, Islands and Connectivity, Paul Wheelhouse MSP to stop a proposed double year increase in commercial vehicle fares proposed by Calmac.
(Permalink) Caledonian MacBrayne Ticketing |
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Islanders have blasted the 'absolutely unacceptable' cost of lorries delivering vital supplies having to pay nearly five times more than a holidaymaker in a similar sized vehicle to take a ferry.
(Permalink) Caledonian MacBrayne Ticketing |
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ScotRail have confiscated 10,000 tickets and handed out £17,000 in fines to lockdown fare-dodgers in the past few months. The rail firm is cracking down on customers taking advantage of reduced staff numbers during the pandemic to avoid paying the full price of their journey.
(Permalink) COVID-19 ScotRail Ticketing |
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Rail fares in England and Wales will increase by 2.6% on Monday, the first time the government has chosen to put up prices above RPI inflation since 2013, in a move that has been criticised for further pricing middle income earners out of rail travel and undermining the governments green credentials. The price rise comes despite calls for freezes or even discounts to help attract passengers back to the railways.
(Permalink) Ticketing |
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Rail campaigners are calling for a new type of rail ticket for people who spend only part of their working time in the workplace. Neil Middleton, a director of Railfuture who is leading the campaign, said: 'There's often an enormous gap between the price per journey for someone travelling five days a week with a season ticket and someone who travels two or three days a week “ our proposal aims to bridge this gap.'
(Permalink) Ticketing |
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It's time to welcome back the Itison voucher scheme just in time for Christmas.
(Permalink) Edinburgh Trams Ticketing |
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The UK Government must look to reform the way rail fares are set to meet the needs of changing working patterns post-pandemic, the Rail Delivery Group (RDG) has said.
(Permalink) Rail Delivery Group Ticketing |
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Peak fares to be withdrawn to give customers greater flexibility and help maintain social distancing onboard trains.
(Permalink) Avanti West Coast Christmas Ticketing |
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Passengers travelling from Edinburgh to London's airports will for the first time be able to purchase their express rail tickets into the capital from ticket agents in Scotland.
The idea has been brought in to encourage passengers to use the train travelling out of the airport, as research revealed that customers could save a combined £163m a year and 234 million minutes if they took the train from the airport into London, rather than relying on taxi services. (Permalink) Edinburgh Airport Ticketing  Heathrow: A Heathrow Express ready to depart for Paddington from Heathrow Terminal 3 on 1 June 2013.  West Ealing Junction: A Heathrow Express bound for Paddington runs past the camera towards West Ealing station on 4 June 2011. On the far left is the Greenford line.  Paddington: Aggressive looking Heathrow Express at Paddington in July 2005, with its minder bearing more than a passing resemblance to Vinnie (mind your head in the door sir) Jones. |
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